Anlaysis of Knowledge Management Systems and Processes in IT

Question: Discuss about the Anlaysis of Knowledge Management Systems. Answer: Introduction Knowledge management systems are referred to any kind of the IT system which will be scoring and retrieving the knowledge, enhances the collaboration, locates the sources of the knowledge, excavates the sources for the knowledge that is hidden, captures the knowledge and uses it, or in some other words it can be stated as it will be enhancing the process of knowledge management. So, in this case, the application of group dynamics on the Electric cars organization is being discussed. According to the views of the (Aggestam, 2015), group dynamics will be applied to the inquiry field which is dedicated to the advancing of knowledge with regards to the nature of the groups, the laws that are involved in their development and the kind of interrelations they develop with their individuals and with other groups, and the wider institutions. In a certain social group, the group dynamics will assign the set of roles, norms, and relations by having the goal in common. The members who are involved in the group will be creating the interdependency with the help of which the opinions, behavior, attitude and the experiences of the individuals are being influenced collectively by all the other members of the group. Some of the researchers like Alegre, Sengupta Lapiedra argue that the understanding is missing in the business community with respect to the type of social structure which can promote the learning, development of the skills, and the management of the information effectively (Alegre, Sengupta Lapiedra, 2013). Communities of practice have emerged in the form of open innovation platforms since it is regarded as the tool that is useful in sharing and managing the information internally in the firm and also with the other related stakeholders. Electric cars in this case study are considered to be the collective venture which is aiming at the development of the electric cars which is affordable by every individual. It is an open source community which was established in Finland in the year 2007. The open source blueprints for the electric cars are offered by the web pages and wikis of the community in the form of conversion kits globally and have left the industrialization of the kits to the market. Literature review As per Becerra-Fernandez Sabherwal, initially, the interest was led in describing with respect to the beginning of the community in the development of the electric cars and how it started forming by itself and specifically what are the things that have motivated the individuals in taking part in this on the first priority (Becerra-Fernandez Sabherwal, 2014). The data has been collected by conducting the interviews from the individual data of the interview four themes have been identified through which the different motives have been described for their participation in the analysis: Mutual target of the interest The community Interest in mutual action and the motivation for creating the networks and Leading in the development of individual skills The first theme has been explained individually in the written texts by giving the description on how the individuals were having the particular interest, uniform level of passion, which was discovered soon that it has been shared with the other members who have become the part of the community (Becerra-Fernandez Sabherwal, 2015). They have given the opinion on the knowledge management aspects of the idea of how it has interested them by depicting it as the fresh, new and innovative. In the beginning apart from sharing of the interests that are in common the sense of enthusiasm was found to be significant. With regards to the other themes from second to fourth individuals have shown the interest in joining with the objectives for having the better communication and also work with the other people who has shared their interest, who had the balancing skills and who know the ways of developing their own competencies (Bharati, Zhang Chaudhury, 2015). Individuals have written about the apparent community for their networking with the new people coming to the third theme, there would be the possibility of collaboration and hence leads to learning of new knowledge management system techniques. Hence it is concluded stating that at the initial stage the issues related to abstract such as the spirit and the social and the human interaction related conflicts have been emphasized strongly (Borghoff Pareschi, 2013). The issue has been described as follows: No exchange of information More knowledge related to the electric cars Learning new things The application of the practices of the community is one of the most successful knowledge management models in the Electric car industry. With this KM model, the members in the group were in a position of exploring the knowledge and the exchange of information with the help of discussion boards that are synchronous (Hasanali, 2015). This KM process of technology that is web based is supporting the collaborative learning so that it improves the performance of learning from both the aspects such as for the construction of the individual knowledge and the sharing of the group knowledge. From this analysis, the culture in the organization is revealed like on how the decisions made in groups for seeking the funding from external sources will make the vital differences in the overall dynamics of the organizational learning. The participation made by the external stakeholders has led to the following two outcomes such as the demand and expectations in obtaining the increase of results, and the requirement for monitoring and the reporting has emerged (Hasanali, 2015). In the organizational learning, the presence of outsiders has influenced the important element of the actual motivation such as the freedom and easiness of the community in the action. At this stage, the actual members have started to initiate the information and were seeking for the own profit and have found out the ways for creating and making the business of their own. When investors from outside have become involved in the CoP the priorities of the community also have changed (Holsapple, 2013). Maintaining transparency became highly selective and the community members began speculating deliberately or sometimes instinctively what kind of knowledge information was a worth with respect to money. At this point of time, the information was available no longer through the internet tools. Review on KMS In this section, the discussion of the knowledge management systems of the firm the electric cars has been described by drawing some conclusions on the key issues which will be explaining the changes that were made in the group dynamics during the eCars life cycle which is now a community. The knowledge management system of eCars was in such a way that there were some essential situations which have led to big changes. The eCars was successful relatively and was productive up to the desired point where it has decided in adopting the stakeholder from outside. However, though the community has been created with a passion many things were forgotten by them, which has to be taken care of in the starting (Jones Sallis, 2013). With the money and the expertise that are required for the development of the product and the necessity for the physical meeting place has surprised the community. One of the biggest advantages in the knowledge management systems of the community is that it was lacking the blueprints and the design in the process of development (Kianto, et al., 2014). These are the factors which have led the organizational learning to disintegrate and hence prevented it from attaining its goals fully. If any of these individuals will make an attempt in setting up the community again care should be taken that these factors will not be hindered in reaching their goals. In this study, it is suggested by the analysis that in the starting stages of the community the plans that were made can be kept random, somewhat and even ideal, but when there is an evolvement of the community this kind of uncertainty might become a problem. Firstly the achievement of the original and in this case the concrete results will be affected. Secondly, the motivation and enthusiasm are reduced by the uncertainty and lack of clarity which are considered to be of most importance for the intentional participation. When there was an evolvement of the operations and the progress in the life cycle the physical meeting place and the interactions personally along with the communication have become important increasingly. Also, the human factors have become highly relevant along with the inclusion of the chemistry issues among the individuals and the various skills. It has been interpreted by Meihami Meihami that these issues have been relevant specifically since the CoP in the query have aimed at achieving the perceptible outcomes rather than solving the abstract problem (Meihami Meihami, 2014). Also for achieving the goals if the external funding is required by the CoP argument can be raised stating that it will be creating the new situation in which the operations are affected significantly and specifically the group dynamics. In this case study, the change has occurred in a negative way (Yee-Loong Chong, et al., 2014). Critical discussion In the critical discussion, the interpretations of the Knowledge management systems, tools, techniques, processes, organizational learning and its outcome, etc. of the Electric car industry are being discussed (Reich, Gemino Sauer, 2014). In this case, the product that is tangible and the demonstration of the plans were found to be crucial and along with that, an important role has been played in understanding the evolution of the life cycle of the community. From the reality it seems to be acquiring the following meaning from the generated data: The reality of plans has been demonstrated by it whether it is able to achieve the goals or not and Achieving the actual results which make sure of the extension of the community and which affects the motivation Finally, it has been argued that in the initial stages the conceptual basis of the group was found to be open source. For everybody, all the information was made available who have registered with the platform of the community on the internet (Sultan, 2013). The companys main achievement was the open innovation and the community has worked with this mindset. For all the individuals in the wiki pages of the community, the technical documentation and the all other related materials were made available which has appealed most of the people who were thrilled by the eCars. Technical information has been delivered by many advisors and good suggestions were given to the practitioners of the community with the help of the platform (Woods Cortada, 2013). During this stage, the hang around has also been well informed with regards to the working system of the core group. Conclusion In a CoP, the group of dynamics has been examined by this research with the help of this case study. As per the results, the group dynamics have been found to be the very relevant in understanding why either vitality or dissipates are maintained by the CoP. At the personal level the driving force was found to be individually motivating and at the level of community, its driving force was found to be goals and objectives. Along with it, the shared interest was found to be the combined force. However, conflicting motives and the realization of the plans were affected by this shared interest at the pace at which the evolvement of CoP has occurred and with the sense of communality. The role of differentiation has begun really when the use of physical meeting place has brought in. More clearly the shaping of the core group has been reinforced along with the actives and the peripherals since one part of the community had the face to face meetings and the other part had participated only on the internet. After the inclusion of the investor, the knowledge management was not accessible by the internet. An inequality between the members of the community has occurred in the physical meeting place and in the channels that are virtual and hence the group dynamics were affected. In the group dynamics, the roles that were adopted were also being reflected while the various stages in the life cycle of the community have affected the motivations which have bound the group together. In this life cycle, the four themes have been revealed which has explained the change that occurred in the group dynamics and the distribution of the community. Diffusion and differentiation of the interest The growth that has resulted in the differentiation of role Virtuality in the development of community Presence of investors References Aggestam, L., 2015. Learning organization or knowledge managementWhich came first, the chicken or the egg?.Information technology and control,35(3). 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